Privacy Policy
Last Updated: December 16, 2025
1. Introduction
TyLettuce LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including when you provide your contact information or consent to receive communications from us.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when you:
- Fill out our contact form
- Subscribe to our email list
- Opt-in to receive SMS/text messages
- Communicate with us via email or phone
This information may include:
- Name (first and last)
- Email address
- Phone number
- Company name
- Message content
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you marketing communications (only with your consent)
- Send you SMS/text messages regarding products, services, and updates (only with your explicit consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
4. SMS/Text Messaging (10DLC Compliance)
4.1 Consent
By providing your phone number and checking the SMS consent box on our contact form, you expressly consent to receive recurring SMS/text messages from TyLettuce. These messages may include:
- Product information and updates
- Service notifications
- Marketing and promotional messages
- Order confirmations and shipping updates
- Alerts and time-sensitive communications
All messages will be sent from TyLettuce and will clearly identify our brand. Consent is not a condition of purchase or service.
4.2 Opt-Out and Support
You can opt-out of receiving SMS messages at any time:
- Reply STOP to any text message you receive from us to immediately unsubscribe
- Reply HELP for customer support and assistance
- Email us at team@tylettuce.com
When you text STOP, you will receive one final confirmation message that you have been unsubscribed. No further messages will be sent unless you opt-in again.
4.3 Message Frequency and Costs
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4.4 Supported Carriers
Our SMS program is supported by major carriers including AT&T, T-Mobile, Verizon, Sprint, and others. For questions about supported carriers, contact us at team@tylettuce.com.
5. Email Communications
By providing your email address and consenting to email communications, you agree to receive emails from us. You can unsubscribe from marketing emails at any time by:
- Clicking the "unsubscribe" link at the bottom of any email
- Contacting us at team@tylettuce.com
6. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We do not share or sell SMS opt-in information with third parties for marketing purposes.
We may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., email service providers, SMS gateway providers, web hosting). These providers are contractually obligated to protect your information and use it only for providing services to us.
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your Rights
Depending on your location, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at team@tylettuce.com.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: team@tylettuce.com
- Company: TyLettuce LLC